Shipping Policy for Weed Supermarket
Welcome to Weed Supermarket! We understand that receiving your products in a timely and secure manner is crucial. Below, you will find detailed information about our shipping policies and procedures to ensure you know exactly what to expect when you order from us.
Shipping Coverage
Weed Supermarket ships products to locations where cannabis is legally permitted. Before placing an order, please verify that your location allows the purchase and delivery of cannabis products. If you are unsure, contact our customer service team for assistance.
Processing Your Order
Orders placed on Weed Supermarket are processed within 1-2 business days. Order processing involves verifying your order, ensuring payment is complete, and preparing your items for shipping. Processing times do not include weekends or holidays.
Shipping Methods and Timing
We offer several shipping options to meet your needs:
- Standard Shipping: Typically takes 3-5 business days.
- Expedited Shipping: Delivers within 2-3 business days.
- Express Shipping: For those who need their order quickly, we offer next business day delivery if the order is placed before 2 PM.
Please note that shipping times might vary based on the destination, weather conditions, and operational delays.
Shipping Costs
Shipping costs are calculated based on the weight of the order and the shipping method selected. You can view an estimate of the shipping cost during the checkout process. From time to time, we may offer promotional shipping fees, including free shipping on certain orders as part of our promotional offers.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. Use this number to track your order’s progress online. It may take up to 24 hours for the tracking information to be updated on the courier’s website.
Packaging
All orders from Weed Supermarket are packed discreetly without any branding on the outer package. This ensures your privacy and the security of your order during transportation.
Issues with Shipping
In case your order is delayed, please track your shipment with the provided tracking number and contact the courier to obtain more details. If there are still issues, our customer service team is ready to assist you to resolve the matter swiftly.
Returns and Refunds
We aim to ensure you are completely satisfied with your purchase. If you need to return an item, please refer to our Return Policy page for detailed instructions on how to proceed.
Thank you for choosing Weed Supermarket. We are committed to delivering your products efficiently and safely. If you have any questions about our shipping policies, please do not hesitate to contact our customer service team. We are here to help you with any concerns you might have regarding your order’s shipment.