Ask for refund
At Weed Supermarket, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. If you are not entirely happy with your order, please review our refund policy outlined below to determine your eligibility for a return and refund.
You may return an item for a refund within 30 days of receipt provided that:
Please note that due to the nature of our products, certain items may not be returnable unless defective. These include perishable goods such as flowers and edibles, or any product marked as non-returnable at the time of purchase.
To initiate a return, please follow these steps:
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. If your return is approved, a refund will be processed to your original method of payment within a certain amount of days (usually 5 to 10 business days depending on your card issuer’s policies).
If you need to exchange a defective or damaged item for the same item, follow the return process stated above and specify that you would like an exchange. Once the original item is received and inspected, the replacement item will be shipped to you.
Please note that certain items are non-returnable and non-refundable:
If you have any questions regarding our refund policy, please contact our customer service team. We are here to help and ensure your satisfaction with every purchase.
Thank you for choosing Weed Supermarket. We value your business and are committed to providing you with the best possible service.